At Purista, we want you to be completely satisfied with your purchase. If you need to return an item, please review our return policy below:
To initiate a return, please contact us at support@purista.shop. Include your order number and reason for the return in your email. Our support team will provide you with further instructions and a prepaid return shipping label.
If you wish to cancel your order, please contact us at support@purista.shop within 24 hours of placing the order. We will process your cancellation and issue a full refund.
Refunds will be processed within 10 business days of receiving and inspecting the returned items. Please note that bank or credit card processing times may vary.
If you have any questions or need further assistance, feel free to reach out to us at support@purista.shop.
Thank you for shopping with Purista!